Privacy Policy

This privacy and cookies policy refers to: and applies solely to this website. The policy sets out why and how we collect, store and use the information gathered on this website.

This site uses cookies


Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below.

Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More detail on the cookies used on this site

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering your preferences such as colours, text size and layout

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Google - (Privacy Policy)
Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies
So you can easily 'Like' or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

AddThis - (Privacy Policy)

Provide us with lots of sharing buttons all in one neat packageThe privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Session Cookies

These manage the shopping cart and checkout as well as the user login for returning customers. The cookies last up to three days.


Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.


Children in Crisis only collects details about users of this website with their consent. All data that we collect is managed in accordance with the Data Protection Act (1998). This ensures that all data we collect is only used for the purpose for which it was requested. We take the privacy of our supporters extremely seriously and all personal information we collect is held securely and safely.

Why we collect information

Children in Crisis collects information from users of this website to ensure that we are providing the most interesting and appropriate information we can for you, our supporters, at the best time and in the most easily accessible way.

When we collect information

We collect information from you when you sign up for the newsletter, complete an online donation or contact us form, email either the address or email a member of staff directly.

Children in Crisis cannot guarantee the total security of any personal information transmitted over the internet although any personal information received by Children in Crisis will be held securely.

How we use your personal information

Children in Crisis will only contact you in the way that you have requested to be contacted. If you have chosen to continue receiving information from Children in Crisis either by email or post, Children in Crisis may use your personal information to: send you up to date information and newsletters about or work by post or email; contact you to ask you to support a particular project or contact you to invite you to take part in or attend one of our events.

Children in Crisis will only email you if you have said that you would like to receive electronic communications from us in line with the Privacy and Electronic Communication Regulations. All emails we send you will give you the option to decline future emails.


You have the right to contact us either by telephone, post or email at any time to ask what information we hold about you or to amend or update the information we hold about you. If at any time you decide that you no longer wish to receive information from Children in Crisis you can contact us by telephone, post or email and we will cease to contact you.


This website contains links to external sites. Please be aware that Children in Crisis is not responsible for the privacy policy of other websites and encourages users to read other sites' policies if they leave the Children in Crisis site.